Terms & Conditions

A leading canned food supplier in Singapore
Shop Now Facebook Instagram
cart 0

Terms & Conditions

Purchases:

Order DayOrder before 12PM
Order after 12PM
Monday – Friday (exclude PH)
Next Working Day
2 Working Days
Saturday, Sunday & Public Holiday
2 Working Days
2 Working Days


  1. Please allow up to 2 working days from orders received for normal delivery.
  2. Cut off time for an urgent order is 12PM for next day delivery, subject to availability.
  3. All prices are subjected to change and prevailing GST charge.
  4. All payments must be made online by PayNow when you check out your shopping cart.


Deliveries:

  1. Free delivery within mainland Singapore for purchases above $300 (before GST, per location).
  2. Delivery charge of $30 (before GST) applies for purchases below $300 (before GST).
  3. Items offered on our website are only available for delivery to addresses in Singapore. Any shipments outside of the stated territories are not available at this time.
  4. In the event that there is no recipient at the indicated delivery address, $30 delivery fee will be charged for rescheduling. Alternatively, kindly self-collect your purchased products from our warehouse within 3 working days.
  5. All customers are to examine and verify all goods delivered at the point of delivery. We will not be liable for quantity discrepancies and breakages after delivery has been made.
  6. Even when agreeing with a firm delivery time, we shall be granted a reasonable extension of the delivery time, should we be in delay due to traffic conditions, weather, and unforeseen circumstances. The order may also be delayed, if we are experiencing a high volume of orders.
  7. In the event that the goods cannot be delivered on your preferred delivery date and/or time slot due to reasons including but not limited to lack of stock from suppliers or scheduling difficulties, you will be notified at our earliest convenience.
  8. Yit Hong Pte Ltd reserves the right to amend the delivery timings should such circumstances arise.
  9. We deliver to you 5 days a week, excluding Weekends and Public Holidays. We endeavour to get your order to your doorstep at your preferred time slot. You may choose from two delivery options during the checkout process:
  • Scheduled: 3-Hour Slot (9AM to 12PM or 2PM to 5PM)
  • Self-collection

*Do note that the number of deliveries per time slot is limited.


Self-Collection:

  1. Orders via self-collection will be prepared by the next working day. Orders after 3PM will be processed on the next working day.
  2. Self-collection is strictly only on weekdays, Mondays to Fridays, from 9AM to 12PM or 1PM to 5PM
  3. Collection Address: 
    40 Penjuru Lane, #03-02 Block 1, Singapore 609216


Refund Policy:

  1. Strictly no return or exchange for sales transactions that has been completed online.
  2. Products must be verified in good order upon delivery. We will not be liable for discrepancies or breakages after delivery.
  3. All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment within seven (7) business days.

* Terms and Conditions are subject to change without prior notice

Whatsapp